Privacy Policy

The Amber Lounge

Last updated: 01/02/2026

This Privacy Policy explains how personal information is collected, used, and protected when you visit the website for The Amber Lounge or contact us regarding events or private hire.

The Amber Lounge is committed to handling personal data responsibly, transparently, and in accordance with UK data protection law.

The Amber Lounge is operated by:

Madisons Pubs Ltd
Trading as The Amber Lounge
The Amber Lounge, Madisons Café Bar
Princes Road
Ellesmere Port
Cheshire
CH65 8EU
United Kingdom

For the purposes of data protection legislation, Madisons Pubs Ltd is the data controller.

If you have any questions about this policy or how your data is handled, please contact:
Email: info@AmberFunctionRooms.co.uk

We may collect the following personal information when you contact us:

• Name
   
• Email address
   
• Telephone number
   
• Details relating to an enquiry or booking (such as event type, date, guest numbers)
   
• Messages submitted via contact forms or website chat
   

We do not knowingly collect sensitive personal data unless you voluntarily include it in your enquiry.

Personal information may be collected when you:

• Submit an enquiry through our website
   
• Use the website chatbot or contact forms
   
• Contact us by email or telephone
   
• Request information, availability, or a viewing

We use personal information solely for the purpose of managing enquiries and bookings, including to:

• Respond to enquiries
   
• Confirm availability
   
• Provide information about the venue
   
• Arrange viewings or follow up on requests
   

We do not use personal data for marketing communications, mailing lists, or promotional contact.

Under UK GDPR, we process personal data on the following lawful bases:

• Legitimate interests – to respond to enquiries and manage venue operations
   
• Consent – where you choose to provide information via our website or chatbot
   

You may withdraw consent at any time by contacting us.

We retain personal information only for as long as necessary to deal with an enquiry or booking.

• Enquiry and booking data is not retained after the function has taken place, unless required for legal or operational reasons.
   
• We do not store personal data for future marketing or unrelated purposes.
   

We do not sell, rent, or trade personal data.

Information may be shared only where necessary with trusted service providers, including:

• GoDaddy (website hosting and chatbot services)
   

All third parties are required to handle data securely and in accordance with applicable data protection laws.

Photography or video recording may take place on the premises for social media, website, or promotional purposes.

• General signage is displayed on the Madisons Café Bar side of the building informing guests that filming or photography may occur.
   
• Any imagery is intended to capture the atmosphere of the venue, not to focus on individuals without consent.
   
• If you do not wish to be included in photographs or recordings, you may notify a member of staff at the time.
   

Children may attend private events at the venue.

• We do not knowingly collect personal data from children.
   
• The venue does not engage in child-focused marketing or data collection.
   

Our website may use cookies to support functionality and improve user experience, including features such as contact forms and chatbot services.

You can control or disable cookies through your browser settings.

Under UK data protection law, you have the right to:

• Request access to the personal data we hold about you
   
• Request correction of inaccurate information
   
• Request deletion of your data
   
• Object to or restrict processing
   
• Withdraw consent at any time
   

Requests can be made by contacting us using the details above.

This Privacy Policy may be updated from time to time. Any changes will be published on this page with a revised date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact info@AmberFunctioRooms.co.uk